Sign up for Sinosend
1
Go to the sign-up page
Navigate to app.sinosend.com and click Sign Up in the top-right corner.
2
Choose your sign-up method
Sinosend offers two ways to create an account:
- Email and password — enter your name, email address, and a password (minimum 8 characters, must include a number and a special character).
- Google login — click Continue with Google to create an account instantly using your Google credentials. No separate password is needed.
3
Agree to terms and create your account
Review the Terms of Use and Privacy Policy, check the acknowledgment box, and click Create Account.
Verify your email
1
Check your inbox
After sign-up, Sinosend sends a verification email to the address you provided. Open the email and click Verify Email Address.
If you signed up with Google, your email is verified automatically and you can skip this step.
2
Confirm verification
You’ll be redirected to your Sinosend dashboard with a confirmation banner. Your account is now active and you can start sending transfers.
Start your free trial
Once your email is verified, Sinosend prompts you to activate your 7-day free trial. The trial gives you full access to all paid features — including larger transfer sizes, expanded storage, multiple data regions, and real-time notifications — so you can evaluate the platform before choosing a plan.No credit card is required to start the free trial. You won’t be charged until you manually select and confirm a paid plan.
Set up your profile
1
Open Profile Settings
Click your avatar in the top-right corner of the dashboard and select Profile Settings.
2
Add your details
Fill in the following fields:
- Full name — displayed in outgoing transfer emails so recipients know who sent the file.
- Company name — shown on the transfer page and in delivery notifications.
- Profile photo — upload a headshot or company logo (JPEG or PNG, max 2 MB). This appears in transfer emails.
3
Save your changes
Click Save Profile. Changes take effect immediately on all future transfers.
Manage account settings
Change your email address
Go to Account Settings → Security. Enter your new email address and click Update Email. A verification link is sent to the new address — click it to confirm the change.Change your password
Go to Account Settings → Security → Change Password. Enter your current password, then your new password twice, and click Update Password.Notification preferences
Go to Account Settings → Notifications to control when and how Sinosend alerts you:
Toggle each notification type on or off, and choose whether to receive alerts by email, browser push, or both.
Enable two-factor authentication (2FA)
Two-factor authentication adds a second layer of security to your account. Even if your password is compromised, an attacker cannot log in without your second factor.1
Open Security Settings
Go to Account Settings → Security → Two-Factor Authentication and click Enable 2FA.
2
Choose your 2FA method
Sinosend supports two methods:
- Authenticator app (recommended) — use Google Authenticator, Authy, or any TOTP-compatible app.
- SMS — receive a one-time code by text message.
3
Set up an authenticator app
If you chose the authenticator app method, scan the QR code displayed on screen with your authenticator app. The app generates a 6-digit code that refreshes every 30 seconds.
4
Enter the verification code
Enter the current 6-digit code from your app (or the SMS code) into the Verification Code field on screen and click Confirm.
5
Save your backup codes
Sinosend displays 8 one-time backup codes. Save these somewhere safe — for example, in a password manager or a printed document stored securely. You can use a backup code to regain access if you lose your 2FA device.
What’s next?
Send Your First File
Follow the quickstart guide to create and track your first transfer.
Compare Plans
Find the right plan for your transfer volume and team size.